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Oh my gosh I just figured it out.
Okay, all you open source evangelist people: your knee-jerk reaction to come at people who are talking about a problem with whatever commercial software they use and suggest Your Favorite Alternatives™ is exactly like saying "why don't you just buy a house?" to someone complaining about their landlord.
EDIT: There's more than one post here. Pick apart the analogy if you will but... beware you'll be proving the point.
Actually, to borrow from @DoubleA, it's worse than that.
It's like talking to someone who is in a crappy apartment as though they have the agency and skills to stake out a plot of land and build their own home.
You have to be at peace with the fact that some people just want to exist and not worry about so many things. And they still have a right to complain about their situation.
The replies here are so incredibly fascinating.
Half of you understand what I'm saying.
The other half are missing the point, aggressively. Sometimes it seems willful!
So. To make this explicitly clear: I'm not making any comment about any software here. I've said nothing about which is better or worse. I've not made any value judgment on the software people choose to use.
This is about how you talk to other people.
@TechConnectify FWIW. when I read your post I thought: "cool. didn't know that symbol exists. TIL" and went on with my day. Did I post a snarky reply? no, because ... why? I believe there is a silent majority here that acts similarly.
@gcspitfire oh, don't get me wrong, I know that silent majority is there.
There are just technical and structural reasons this platform makes that hard to appreciate. And, if I'm being honest, the demographic of the people here also makes it harder.