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Neil Stoker

Goodness, UPS have a terrible mix of overly rigid process combined with overly sloppy staff, meaning they've failed to leave the information that the website requires before I can proceed with rescheduling to avoid a second failed delivery!

Weirdly I couldn't reschedule prior to the first attempt, even though I knew I would be out then too, so my fragile item will be needlessly carted about for at least three delivery attempts and at this rate maybe more! 😮